The Clinical Director will be responsible for maintaining the standards of and leading the development of the clinical progression of the Practice. They will facilitate communication between teams within the business and the wider region whilst overseeing the management of clinical activities within Cherrydown Vets.
- Drive and deliver on revenue and profit targets in your business units maintaining profitability shape of COGs and staffing margins.
- A clear determination in developing the overall business is vital, therefore as a member of the senior management team you will also be a key stakeholder to ensure the smooth communication and alignment of the 1st opinion business with referrals.
- To uphold the group governance policies and practice standards of Vetsafe ensuring regular reviews, M&M meetings and clinical audits are completed within your business unit.
Cherrydown are a very busy brand with an excellent variety of caseloads. We currently offer 24-hour care for our patients. We have a great clinical and non-clinical team all dedicated to ensuring the needs of the animals and client are met and the customer journey is excellent. You are encouraged to create a unique and highly satisfying customer journey experience for pet owners which attracts, engages, and retains clients. The candidate would be mostly based at our Basildon Hospital where they would be on rota for either consults, ops or hospital vet days ranging between 8 am and 8 pm. We do also have veterinary cover at our sites in Stanford and Wickford,these are preventative clinics. At Basildon, we have a digital x-ray, new ultrasound machine, new endoscopes, and a designated dental suite. In respect of Out of Hours, this is covered equally between the veterinary team. The successful candidate ideally needs to be proficient in both medicine and surgery and special interests are catered for.
- Competitive salary
- 25 days per annum plus bank holidays plus Birthday Day.
- RCVS fees paid
- VOS Membership
- £1500 CPD allowance with 5 days off to attend
- Staff discount scheme
- Workplace pension scheme
- Additional CPD for Clinical Coaches
INFORMATION ABOUT US
To be recognised as an exceptional and trusted provider of primary veterinary care to our patients and clients within the communities that we serve. Every patient, every client, every visit’.
Cherrydown Vets are a progressive, forward thinking, premium veterinary practice. Our main hospital site is based in Basildon and we have 2 smaller sites one in Stanford and the other in Wickford that offer preventative clinics. We believe in supporting and investing in our staff, investing in our facilities and ensuring that our clients and their pets receive only the very best, modern first opinion. Our staff are motivated and encouraged to gain additional certifications across all levels of employment and we offer career progression within our group. We have a strong recognisable brand and we are looking for people who share our vision and our culture. We have over 60 staff members and are very proud of our achievements and our reputation in the veterinary profession.
YOUR MAIN RESPONSIBILITIES
PATIENT/CLINICAL CARE - Delivering a high level of clinical care to standards in conjunction with the RCVS Practice Standards Scheme
CLIENT CARE - The delivery of client satisfaction to an exceptional level as defined by Cherrydown Vets . This includes making all your interactions with clients fully focused on delivering value, exceptional service, and warmth to the clients.
TEAMWORK - Working within the team, to contribute your skills, efforts, and personal strengths to help always ensure a harmonious team ethos.