24-Hour Nursing and Emergency Service

During our opening times of 8.00 am - 8.00 pm Monday to Friday, 9.00 am to 5.00 pm Saturday and 9.00 am to 11.00 am Sunday, our team at Cherrydown Vets is here to look after your pet. Between the hours of 9.00 am and 11.00 am on Sundays we offer our Worry Clinic whereby our small additional cost applies.

Our team of dedicated veterinary surgeons, registered veterinary nurses, student veterinary nurses and patient care assistants ensure that your pet has the very best care.

Our out of hours service still remains unchanged for the weekend. From 9.00 am - Saturday - 8.00 am Monday we are here for your pets should you need us.

If you have any concerns you can call us on Saturday for an appointment. We are open from 9.00am - 5.00pm on Saturday. Outside of these hours please call if you have an emergency our Cherrydown out of hours team will be able to assist you.

Inpatients admitted during these hours are cared for by our team; however, we will be changing how we operate out of hours.

Vets4Pets Basildon

We have selected Vets4Pets as our out of hours care partner due to their excellent level of veterinary care. Vets4Pets have their own dedicated team and facilities.  They will bill you separately for their care.

In many cases, your Cherrydown veterinary surgeon and the Vets4Pets team will discuss your pets’ case history, the tests and treatment to tailor an appropriate treatment plan. As Vets4Pets are a partner company, they will call you for consent for further workup or treatment. They will discuss their estimated bill for their services.

We are happy to receive your pet back at Cherrydown Vets for their continued care should they be stable enough for transfer.

Patient care

Inpatients admitted during our normal opening hours are still cared for by our dedicated team. A direct number for our kennels will be given to you on admission.

Patients admitted out of hours will be cared for by our partners at Vets4Pets. They have state of the art facilities and the latest equipment to monitor your pet overnight. If your pet improves whilst under the care of the Vets4Pets team and they recommend discharging your pet from the hospital, they will contact you to arrange a suitable collection time and will request payment for the treatment they give. A detailed invoice will be printed out and attached to your pet’s paperwork so you can see the itemised overview of your pet’s treatment and care.

Although having your pet at the vets can be a worrying time, by using Vet4Pets, you can continue to receive the very best of treatment and care 24 hours a day.

We are here to support you

Should you have any questions on our out of hours partnership with Vets4Pets, please feel free to contact our team.